These terms apply to the clients and subscribers of SpiderVPN, Proxy and Email services.
These terms effectively detail how SpiderVPN operates their services and details the ways in which we permit use of our services.
SpiderVPN provides clients VPN (virtual private networking) Secure Internet Services, Wifi Privacy, Web Encryption, Anonymous internet IP’s, socks5 proxy service and Secure Email Services. You (“The Client”), acknowledge that SpiderVPN and or its parent companies or subsidiaries will not be held liable at any time for liability resulting from the use of our services or website.
The Client confirms that they are above the age of (18) years, are an emancipated minor, or possess a valid legal parental or guardian’s consent, and are fully able to enter into the terms and conditions set forth here. If you are under the age requirement and are between the ages of thirteen (13) and seventeen (17), then you must first find a legal guardian to purchase and activate SpiderVPN services for you. If you are unable to find a legal guardian to meet this requirement, or if you are under the age of thirteen (13), then you are not permitted to use SpiderVPN’s services.
By visiting SpiderVPN’s website or using the provided service (Including but not limited to all services and pages available on SpiderVPN) The Client fully agrees and understands the terms and conditions provided herein, SpiderVPN’s Privacy Policy, DMCA (Digital Millennium Copyright Act) and all future modifications or amendments to this agreement. By entering our website and/or purchasing services, The Client agrees to be bound by these Terms and conditions. If for any reason The Client does not agree to be bound by these Terms and Conditions, Privacy Policy and DMCA policy, then access to SpiderVPN and it’s services is strictly prohibited.
SpiderVPN provides The Client with a limited, personal license intended for use only as set forth in this agreement for personal, non commercial, private and limited non transferable uses. Any and all intellectual property rights on SpiderVPN are protected by US International copyright, patent and relevant trademark laws protecting intellectual property and proprietary rights. You may not reproduce, copy, or download any content from SpiderVPN without the express written authorization to first do so. Commercial use without prior consent is prohibited. The Client agrees not to alter, delete, obscure, or change any proprietary rights affiliated with SpiderVPN content. Client rights are subject to these Terms of Services and New or future services may require an additional subscription or agreement. The Client fully understands and agrees that these terms are limited to VPN, Proxy and Email services.
The Client fully understands that the current Terms of Services put forth are subject to changes made by SpiderVPN at anytime and you agree to be bound by any and all changes, modifications or revisions. The Client fully understands that it is their sole obligation to review this Terms of Services periodically to account for changes that have been made as any and all future changes or additions will be considered binding.
These Terms and Conditions extend and apply to all users of SpiderVPN including both potential and current ‘visitors’, ‘subscribers’ or ‘clients’. You (The Client) agree to abide by all applicable federal, state and local laws and understand you will be legally bound by the terms and conditions of this Agreement.
You agree to abide by all applicable federal, state and local laws and regulations in connection with the use of SpiderVPN’s services. You also agree that you or any other user(s) provided with access to your account will NOT engage in the following:
Each Client is solely responsible for his or her transmissions through SpiderVPN encrypted email services. As a condition of your use of the Email Service, you affirm to SpiderVPN, that you will not use the Service for any unlawful purpose or one that is prohibited by these terms, conditions, and notices stated in this terms and conditions. The Service is provided to individuals only and for personal use. Any unauthorized commercial use of the SpiderVPN email Service, or the resale of its services, is expressly prohibited. By registering an address with SpiderVPN or SpiderVPN.tg, you agree to be bound by the terms outlined in this Terms of Service Agreement. SpiderVPN and SpiderVPN.tg may, at its sole discretion, immediately terminate service without cause or notice, should user’s conduct fail to conform to these conditions.
This software contains sophisticated and powerful encryption methods that make it a federal crime for one to do certain things with it, even unknowingly. Ignorance of these laws does not reduce your personal liability. Please read the following guidelines carefully before accepting this software.
You may not ‘export’ this software to certain countries listed on the Commerce Control List, which currently includes Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria. This list may change from time to time so please visit HTTP://WWW.ACCESS.GPO.GOV/BIS/EAR/PDF/740.PDF to get updates. This prohibition on ‘exports’ means you may not send the software itself to such countries but it also means you may not carry your own personal computer containing this software into or through such countries.
Anywhere in the world, even inside the United States, you may not transfer this software (or a computer containing this software) to certain persons or organizations or companies listed on the Denied Parties List. See HTTP://WWW.ACCESS.GPO.GOV/BIS/EAR/PDF/740.PDF for the current list. Such a transfer is a “deemed export” subject to federal Export Administration Regulations. Do not deliver or transfer this software or a personal computer containing this software to a national or resident of a foreign country anywhere in the world without first checking the Denied Parties List. If the intended recipient is listed or belongs to a listed organization or company, you must contact the U.S. Department of Commerce, Information Technology Controls Division at (202) 482-0707 to apply for permission to make the transfer via an Export License. A transfer without the required license is a felony.
By downloading and/or using this Software and encryption services, you accept full and personal responsibility for the custody of this software and agree to comply with all applicable export control laws and obtain all necessary licenses should you wish to ‘export’ any copies of the Software.
SpiderVPN maintains a zero tolerance policy regarding any and all activity which violates or breaches any section of our Terms and Conditions
In addition to a zero tolerance abuse policy, Clients who knowingly or even unknowingly breach the terms of this agreement will have their account removed without refund. The Client fully understands that SpiderVPN reserves the right to hold the Client or a third party using the service on their behalf responsible for any financial damages or losses which may arise from the violation of these Terms and Conditions. This is includes but is not limited to attorney fees, court expenses and other costs.
The Client fully understands that SpiderVPN reserves the right in its discretion to enforce any breaches of this agreement. Failure to understand and comply with the present Terms of Services
Subscriber understands that SpiderVPN reserves the right in its sole discretion to enforce breaches of this Agreement. Failure to comply with the present Terms of Service will results in a material breach of this Agreement, and may result in one or more of these possible following actions:
SpiderVPN service speeds, coverage, locations and quality are not guaranteed. While SpiderVPN makes every effort to maintain 100% service uptime, the VPN, Proxy and Email services may be subject to unavailability for reasons including maintenance, emergencies, third party failures, transmission failure, equipment errors, network issues, unforeseen interference, natural disasters and other reasons. SpiderVPN does not guarantee that data, messages, packages or email will be delivered and will not be held responsible in the event that data is lost, delayed misdirected or otherwise inaccessible.
Also, SpiderVPN staff may employ usage limits to our services, suspend/block or cancel any service at our sole discretion at any time. Lastly, we do not offer a guarantee for the accuracy of any data received.
You understand and recognize that SpiderVPN reserves the right to create a subscription based service through one or more of our participating third party merchants. Payments are charged on the day you sign up for service and will cover use of that service for the duration of one (1) day, (1) month, six (6) months, one (1) year, depending on the service plan level. A subscription plan is an automatic recurring payment based on the selected service plan. All accounts are offered as is at the time of purchase. You may cancel the account subscription at anytime; the account will remain active for the remainder of your billing cycle.
SpiderVPN reserves the right to change the service fees for VPN, Proxy and Email services at anytime at its sole discretion. The Client understands that SpiderVPN is not obligated to honor errors due to mis-types and is not responsible for misinformation or content provided on third party websites or affiliates.
This Refund Policy forms an integral part of SpiderVPN’s Terms of Service and applies to all customers utilizing our services. Please read this policy carefully to understand your rights and obligations regarding refunds.
30-Day Money Back Guarantee for New Customers: SpiderVPN is pleased to offer a 30-day money back guarantee for new customers who decide to cancel their subscription within thirty (30) days of the initial purchase. Please note that this guarantee is applicable only to new customers and does not cover Dedicated IP services.
Renewals and Refunds: We would like to emphasize that refunds are not provided for subscription renewals. Once a subscription renewal has been processed, it becomes non-refundable. We strongly advise our valued customers to review their subscription status before the renewal date to ensure clarity.
Rolling Subscription Nature: All SpiderVPN subscriptions follow a rolling nature, meaning they continue until actively canceled by the customer. Cancellation requests must be initiated through the customer’s account dashboard. Mere submission of a support ticket requesting cancellation does not suffice to halt subscription payments.
PayPal Subscriptions: For customers using PayPal as a payment method, it is important to note that the responsibility of canceling the PayPal subscription rests with the customer. SpiderVPN does not have the ability to automatically cancel PayPal subscriptions. Any payments resulting from subscriptions not canceled by the customer will be considered final. We will adjust the customer’s due date based on these payments.
Bitcoin Transactions: Transactions made using Bitcoin introduce a unique element due to Bitcoin’s inherent volatility. Refunds for Bitcoin transactions will be calculated based on the Bitcoin exchange rate to USD at the time of the refund disbursement, rather than the rate at the time of the initial transaction or refund request. Please note as for all other payment methods, we only offer refunds to new customers with the 30-days money back guarantee period not for subscription renewals
SpiderVPN reserves the right to close your account at any given time without any prior notice. While SpiderVPN will, in the best interest of our clients, attempt to provide full and complete service, this right is reserved for reasons which may emerge at a later date.
The Client also understands that SpiderVPN for reasons beyond its control may shut down and terminate services. If SpiderVPN ceases operations, clients will be notified within at least thirty (30) days advance notice. No subscribers will be eligible for a pro-rated, partial, or complete refund in the event of a shut down.
Subscriber represents and warrants that all of the identifying information provided to SpiderVPN to use the SpiderVPN website is accurate and current and you have all necessary right, power, and authority to enter into this Agreement and to perform the acts required of you hereunder.
As a condition to using the SpiderVPN website or any of it’s related services, you must agree to the terms of SpiderVPN’s privacy policy, Digital Millennium Copyright Act (“DMCA”) policy, and any modifications and/or updates to these agreements. You must acknowledge and agree that the scientific processing and transmission of SpiderVPN may involve transmissions over various networks; and changes to conform to the technical requirements of connecting devices or networks. You further acknowledge and agree that other data collected and maintained by SpiderVPN with regard to its users may be disclosed in accordance with the SpiderVPN Privacy Policy.
SUBSCRIBER UNDERSTANDS THAT THE SpiderVPN WEBSITE AND SERVICE IS PROVIDED AS-IS. SUBSCRIBER AGREES THAT USE OF THE SpiderVPN WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, SpiderVPN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. SpiderVPN MAKES NO WARRANTIES, EXPRESS, OR IMPLIED, NOR ANY REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE’S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:
• ERRORS, MISTAKES, OR INACCURACIES OF CONTENT,
• PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE,
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN,
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE AND/OR SERVICE, ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY,
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SpiderVPN WEBSITE.
SpiderVPN DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SpiderVPN WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND SpiderVPN WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. YOU SPECIFICALLY ACKNOWLEDGE THAT SpiderVPN SHALL NOT BE LIABLE FOR DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
IN NO EVENT SHALL SpiderVPN, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY
• ERRORS, MISTAKES, OR INACCURACIES OF CONTENT,
• PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE,
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN,
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE AND/OR SERVICE
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SpiderVPN WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. YOU SPECIFICALLY ACKNOWLEDGE THAT SpiderVPN SHALL NOT BE LIABLE FOR DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
The Client or Subscriber agrees to defend, indemnify and hold harmless SpiderVPN, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
This defense and indemnification obligation will survive these Terms of Service and your use of the SpiderVPN Website.
The Terms and Conditions contained herein and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by SpiderVPN without restriction.
If any term, clause or provision of the present agreement is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from this Agreement.
There is a 12 month warranty on our Lite & Pro routers.
